Privacy Policy

    Last updated: 9 August 2026

    1. Introduction

    Neatify Experts Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website or use our services.

    2. Who we are

    Neatify Experts Limited is a professional cleaning, handyman and facility management company based in Bristol, UK. Our registered address is Fishponds, Bristol, UK. You can contact us at info@neatifyexperts.co.uk or by phone at +44 7587 202062.

    3. What data we collect

    We may collect the following personal data:

    • Your name, email address and phone number when you request a quote.
    • Details about the property or service you are interested in.
    • Technical data such as IP address, browser type and device information via cookies.
    • Communication records when you contact us.

    4. How we use your data

    We use your data to:

    • Respond to enquiries and provide quotes.
    • Deliver cleaning, handyman and facility management services.
    • Improve our website and customer experience.
    • Comply with legal and regulatory obligations.

    We do not sell your personal data. We only share it with trusted third parties when necessary to provide our services or comply with the law.

    5. Legal basis for processing

    Under UK data protection law, we process your data on the basis of your consent, our legitimate interests, or the necessity to perform a contract with you. You may withdraw consent at any time by contacting us.

    6. Cookies and tracking

    We use cookies to operate the site and, with your consent, to collect analytics and marketing data. You can manage your cookie preferences at any time using the link in our footer. For more details, please see our Cookie Policy.

    7. Your rights

    You have the right to:

    • Access the personal data we hold about you.
    • Request correction or deletion of your data.
    • Object to or restrict certain processing.
    • Withdraw consent for marketing communications.
    • Lodge a complaint with the UK Information Commissioner's Office (ICO).

    8. Data retention

    We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

    9. Contact us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@neatifyexperts.co.uk.